Responsibilities:

• Supervise and delegate daily activities to the Inside Sales and Warehouse staff and all operational duties pertaining to the branch.
• Answer incoming sales calls, provide quotations to customers, enter customer orders, provide technical and product specifications to customers, and manage pricing.
• Oversee inventory control and cycle counts through various processes, including vendor returns.
• Assist the Accounts Receivable team on collecting past due invoices from customers.
• First point of contact for problem resolution in areas including SAP systems, sales & accounting, inventory & cycle counts.
• Handle some purchasing, including meetings with outside vendors.
• Responsible for supervising all inside staff’s training, including SAP, product knowledge, and professional development.
• Responsible for other duties as they are assigned.

Qualifications:

• High School Diploma or GED required.
• 3+ years of experience in customer service, inside sales, or outside sales.
• Proficient in Microsoft Excel and Outlook.
• Strong organizational skills.
• Strong interpersonal and communication skills.

Preferred Qualifications:

• 2+ years of experience in supervising others or acting in a leadership capacity.
• Product knowledge of bearings and power transmission products.

*BDI reserves the right to change job duties at any time. The job description is not designed to cover every requirement of the job.