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FAQ

FAQs


Can anyone buy from BDI?
BDI sells to the general public, industrial customers, municipalities, hospitals, government agencies and distributors. Purchases can be made on open account, credit card, and cash or approved checks.

Can I order and search for products via the Internet?
Our on-line e-commerce store is available for customers to search for products and services. Inventory and pricing are available in real-time and ready for immediate shipment.

Does BDI provide on-site technical service?
BDI provides on-site technical services through our field sales representatives and joint cooperation with our manufacturer's engineers. Contact your local branch for additional information.

Locations

What manufacturers are distributed by BDI?
BDI is an authorized distributor of world premier manufacturers of industrial products and services. Search the manufacturer directory by name or product type using the link below. Our website includes a broad selection of products. However, if after viewing our catalog you do not find what you are looking for, please contact us for immediate assistance.

Product Guide

Does BDI provide repair services?
BDI provides repair and inspection services for a wide variety of products.

Repair Services Brochure

What are BDI's standard financial terms for open accounts?
Standard and cash discount terms are available from BDI. Contact your local branch for details on open account terms.

Locations

What is the return policy for BDI?
Please contact your local branch or the branch the material was ordered from for the return process.

Locations

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